For the past two days, whenever I want to shut down my laptop, there is the little yellow arrow indicating that while shutting down, Windows 7 will configure/install new updates. No problem, right? Just click shut down, the updates will install and life will go on as usual. Wrong. The update has been stuck at 1 out of 30... and no matter how long I leave it, it never completes and shuts down.

I have been shutting it down manually (by holding down the power button) and whenever I turn it on and want to shut down the update is still there. Any ideas of how to either get it complete or get rid of it?

  • How long did you leave it to try? If one of them happens to be Service Pack 1, it could take a while to apply. If you open the Windows Update Panel can you determine which updates are waiting to apply? May 23, 2011 at 15:47

2 Answers 2

  1. Open your Windows Update under Start -> All Programs.
  2. Look at your Update-History. There should be one Update failing each time. Double click it.
  3. In that window that pops up, there is a link that looks like http://support.microsoft.com/kb/anyKbNumber. Click that link.
  4. The download-page for this update opens. Download it and install it manually (don't forget to right-click it and choose "Run as Administrator")

Manually installing an update is often the solution for stucking updates.
If that update is Win 7 SP1 you SHOULD install it manually to prevent breaking your system if you have had problems with it (SP1 crashed a few PCs over here).

If manually installing that update doesn't work, tell us your error-description (if any).

  • 1
    Manually installing a bugging update is indeed usually the fix. (Sometimes clearing the update cache helps too if you're having systematic problems, but it sounds like this is getting stuck on a particular update.)
    – Shinrai
    May 23, 2011 at 16:59

I agree with the manual installation. Also, I have also found that the updates won't configure if you're not online during the process. http://windows.microsoft.com/en-US/windows7/products/features/windows-update

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