Some time ago I started noticing that Google Chrome would sometimes stop working on my computer, meaning any URL I typed would never open. I did not spen much of my time trying to figure it out. I just uninstalled Chrome and then reinstalled it back and it would resume working. This would happen very often, like once a week Chrome would throw that problem.

Then recently, uninstalling and reinstalling ceased working. Now Google Chrome is bugged even after uninstalling and reinstalling it back. All other browsers work like a charm (IE, Firefox, Opera, Safari). Worst of all, I cannot open any of the settings features on the browser to try to troubleshoot. The options menu item when clicked opens a new tab with the following URL: "chrome://settings/" and nothing happens. I get a white screen. The "Downloads" menu item in Chrome will open a new tab with "chrome://downloads/" written. Nothing happens.

I am on a Windows 7, 32 bits version.

  • Have you tried installing Canary? – Fred Jul 27 '11 at 12:32

Do you have any add-ons added to Chrome? If so, try disabling the add-ons and see if the issue still exists. Most of the issues I have encountered with Chrome have been due to the add-ons.

If that still does not work, put up a post here and someone should get back to you: Chrome Support Forum

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  • Thank you, Mahendru. That did not solve the problem. Actually, none of Chrome's admin interfaces are working. When clicking any item, a new tab opens with things like this "chrome://settings/" on the URL field. – mabho Jul 29 '11 at 18:12

Delete Chrome’s application folder first, then reinstall. When it installs, it may be simply overwriting existing files and some old files that are ignored may be causing problems. This is what happened a year or two ago that caused some similar problems to what you described.

The application folder might be in C:\Program Files\Google\Chrome\Application, but assuming a default installation, it would likely be in

C:\Users\<Your Username>\AppData\Local\Google\Chrome\Application

Of course, substitute in your username, then you should find one or more folders with numeric names; delete them all (or temporarily move them to some other location like the desktop). Reinstall and it should be okay.

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