User using is attempting to read a PDF file from a web server and gets the following error

Message:

Report[1].pdf (SECURED) - Adobe Reader: Acrord32.exe Application Error: The instruction at '0X00000119' reference memory at 0x0000119. the memory could not be written.

User is using XP, Adobe 10.0 reader.

How can I resolve this error and read the pdf document?

migrated from serverfault.com Aug 16 '11 at 14:49

This question came from our site for system and network administrators.

  • 2
    all PDF or just from one web server. Is it your web server? – splattne Aug 16 '11 at 14:50
up vote 2 down vote accepted

There's a KB article adressing Adobe Reader crashes/memory issues:

Errors and freezes -- Adobe Reader -- Windows

Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Adobe Reader, Adobe Reader may not necessarily be the cause--it may be the only application that is memory- or processor-intensive enough to expose the problem.

Your Answer

 

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.