When I am trying to install Chrome on my laptop that has Windows XP installed, it says that the installation failed because my version is not supported. What should I do?

  • 3
    Which version of Chrome are you trying to install? (The RC's don't always work on all versions of all operating systems). – Ƭᴇcʜιᴇ007 Sep 20 '11 at 12:55
  • Use firefox perhaps – Akash Sep 20 '11 at 13:03
  • 1
    What service pack of Windows XP is it? It's not uncommon for software to require SP3, and there are many people who never upgraded to XP SP3. – Myrddin Emrys Sep 20 '11 at 13:15
  • @techie007 - I don't know what version it is. I have downloaded it from this page: google.com/chrome/… but they don't say there what version it is. – brilliant Sep 20 '11 at 13:45
  • @Myrddin Emrys - I don't know which pack of Windows XP is installed on my laptop. Can you please tell me how I could find that out? – brilliant Sep 20 '11 at 13:47

According to Google, Chrome requires Windows XP Service Pack 2 or higher. I would recommend upgrading XP to the newest service pack (SP3) for security and software compatibility.


  • Thanks for your answer. Can you please tell me how I could find out which pack of XP I already have installed on my laptop? Also, before installing SP3, do I need to get rid of the current one? – brilliant Sep 20 '11 at 13:49
  • @Brilliant - System Properties Window – Ramhound Sep 20 '11 at 15:36
  • WINDOWS + PAUSE/BREAK is the shortcut. – Rob Sep 21 '11 at 19:20

To find out which Service Pack Click Start --> Control panel --> System.
Under the general tab, System info will show the installed SP. If you are installing SP3, no need to uninstall previous version


You can try to make google chrome portable using softwares like Cameyo visualization tool that makes any application portable. You can then run chrome for your usb. You can do this if you really want chrome but not willing to update your service pack.

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