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What to do if my computer is infected by a virus or a malware?
Our laptop was working great but my hubby took a call from someone claiming to be from MSN and saying they were receiving error reports saying we had viruses. They told him to type some programs into the computer and voila we now HAVE 3 viruses that we didn’t have before! We have 101010 Virus, Stuxnet Virus and Fakealert Virus. We have Microsoft Security Essentials running but can’t run a full scan as the laptop keeps shutting down after about 5minutes. Does anyone know what these viruses are and how we proceed given that pc keeps automatically shutting down?