I have a laptop with me which has Windows XP operating system installed in it.

  • The problem is that after boot logo my Windows XP shows blue screen of death.

  • I can start windows only in safe mode.

  • And the main problem is that whenever I scan with malwarebytes or scan it starts but while scanning it vanishes and when I again start the any of this two programs an error pop up saying that "Cannot find the path of the software".

  • Is there any way to remove this blue screen of death.

  • You need to update this question with specific information about specific your blue screen error, have a look at some guides on how to diagnose blue screen errors: superuser.com/questions/28448/… Oct 10, 2011 at 5:00
  • Do not waste time in trying to solve the issue. Just re-install windows.
    – Kaustubh
    Oct 10, 2011 at 5:27
  • 2
    @Kaustubh bluescreens can be caused by a lot of things. Perhaps a recent driver update broke things, and reinstalling would bring back the same problem. Maybe it's being caused by gradual hardware failure. Reinstalling is not the answer to everything.
    – nhinkle
    Oct 10, 2011 at 5:51

1 Answer 1


There are so many BSOD, some related to bad drivers, some related to software conflict and some related to hardware, but the latest spywares/viruses give you I believe the BSOD error: 0x7E. It looks like you are having a severe spyware or rootkit (or as MBR infection). I would first try to download: TDSSKILLER http://support.kaspersky.com/faq/?qid=208280684

if it doesn't work, try Kaspsersky Virus Removal Tool: http://www.kaspersky.com/antivirus-removal-tool?form=1

Let us know if it works for you.


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