Someone I know has got their Windows XP PC infected with malware.
Are there any tools I can use to disinfect the PC remotely? It would have to be a boot CD because XP is completely hosed.
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Removing malware by remote:
Remote access by you using a live CD and with this connecting to your friends computer and then you removing the malware.
To do it this, you would require a live CD OS (Ubuntu, etc.) or a rescue CD that has a browser that can get internet access and has anti-malware software installed to it. You could from your computer, using the live CD, use your friends system to connect to MSE or any anti-malware site.
Remote access by you giving advice and they burn, insert and use the live CD:
I have not needed to use any, but would try open diagnostics from the 'live cd list- windows antivirus'. This may not sound like good advice, but I would go with any free CD first and see if it removes anything and then possibly look at a 'try before you buy' and so on.
If you do not have a CD burner, Imgburn is a good selection and the guides tell you all you need to know when burning an ISO.
Other remote as in advice:
With Internet access (I would try this first):
Using this option, your friend could connect to SE and use/ install the free service and remove the malware that way.
The last, but possibly the best, is to re-install the OS:
The malware should get picked up by your new anti-malware system. If your friend does not have an install CD, you can use any XP install disk and use the product code from your friend's computer (this is legal, or so I have been told).