System: Dell Inspiron 1110 64bit, Windows 7.

Problem: When booting it'll reach the login/splash screen. Well almost, it shows the blue windows 7 splash screen image, the mouse (with loading symbol for first few seconds), and nothing else. The mouse seems a little bit big/stretched, but I can still move it around.

The problem occurs if I try to boot normally, in safe mode, safe mode with networking or command prompt, boot from last known good configuration, or even Repair Your Computer.

Is there anything I can do?


  • I don't have a Windows boot disc.
  • I don't think any of the keys are stuck.

Update: Ran startup repair from a Windows recovery USB. Same problem happened after restart.


Never assume you will get an alert. Test your file system/hard drives; look into tools such as SpinRite, and check with Dell and (better) your HDD's manufacturer for diagnostics utilities specific to your drive.

As always, try to make a backup first.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.