When using Adobe InDesign on Windows 7, the mouse cursor becomes corrupted after performing functions where the software displays a custom cursor. This only seems to happen on the display driven by the on-motherboard Intel graphics hardware (the driver reads as Intel GMA 4500).

Running the Magnifier program included with Window 7 seems to fix the problem when it is running but the corrupted cursor returns when I close Magnifier.

I've tried to set the cursors to another set and then back again in the control panel but that hasn't worked.

What I'm hoping for is a simple script which would refresh the mouse cursors.


migrated from serverfault.com Apr 5 '12 at 23:58

This question came from our site for system and network administrators.

  • My initial thought is that you should ask this on SuperUser. – gWaldo Apr 5 '12 at 23:57
  • 3
    My initial thought is that you should report this as a bug to Adobe. – Wesley Apr 5 '12 at 23:57
  • You already refreshed the curser, somehow you need to refresh the whole curser buffer that is the hardware acceleration for the curser stuff. before win 7 a person could pull cursers out of hardware acceleration and solve such problems using DXdiag. Agreeing with WesleyDavid it is the program doing different things, and the video driver/hardware not working with it correct. they will cross blame eachother :-) – Psycogeek Apr 7 '12 at 1:44

I have faced this issue and updated my display adapter driver (Intel(R) Q45/Q43 Express Chipset). Driver update should fix this issue.

  • I updated my Intel driver this morning and it fixed the issue. – dmkerr Jul 10 '13 at 3:09

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.