I'm trying to configure two email accounts inside one outlook profile in 2007. I did it before, but this time I'm getting an error when I try to add second account.


This account or directory type is already exists and cannot be specified twice

I took one account as Exchange, the other one is POP email.

What I did:

  1. Created a new profile. Only one profile is there named as Outlook. I configured my email id ashish.f@concerto.com. It is automatically added as Microsoft Exchange and is working fine.

  2. Now I need to add my second id ashish.f@syne.com which is from another client. I go to mail setup > Email-accounts and click on New rather than select Microsoft exchange, which is previously configured and select the change option. I choose the first option pop3, imap.. > and enter my new id details. Here I got the error "these account or directory already exist."

Can anyone help me with this?

  • In Outlook, go to Tools > Options > Mail Setup > Email Accounts
  • Select your already configured first email account and choose Change.
  • Select Change then More Settings.
  • Go to Advanced (Open these addtional mailboxes) and add the other mailbox.
  • When i try to add my name into mailbox getting error : the name cannot be resolved. the name can not be match to name in the address list – ashuthinks Apr 25 '12 at 9:44
  • Can the second account be added first then? Check the server and ensure the account exists and the user account has permissions to open it. – dc5553 Apr 25 '12 at 9:53
  • both account from different servers :( one is from client server other is from my company server. I HAVE CONFIGURE CLIENT ACCOUNT FIRST NOW OPEN PROFILE AS A MICROSOFT EXCHANGE. NOW OPEN EMAIL ACCOUNT OPTION ADD TRY TO ADD NEW EMAIL POP ID AS MY SECOND COMPANY ACCOUNT IS IT OK? – ashuthinks Apr 25 '12 at 10:11
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    Ok so instad of add another email box you need to confure a differnt server type and server will change my answer then. – dc5553 Apr 25 '12 at 10:14
  • 1
    let us continue this discussion in chat – ashuthinks Apr 25 '12 at 10:17

Go to Outlook's Tools » Account settings. Click New then just add your next mail account.


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