Product Information: VMWare Player Version: 3.1.4

I installed Windows 7 Professional. The installation completed fine. I click on Virtual Machine and choose Install VMWare Tools. It comes back with this error.

enter image description here

The internet connection works fine. I can launch IE, browse various websites etc.,

The network settings are as below. enter image description here

What could be possibly wrong? Have I missed something?


Do you use a proxy on the host machine? I believe that that error means that it is attempting to download the latest version of the tools (from outside of the vm, the vm's settings does not affect this step at all) as it does not come packaged with the installer you must download it at least once, and that download is failing.

Check your network settings or see if there is a way to download the iso image of the tools directly. (I do not know what EULA says about the redistribution of the iso images so I won't link directly to a uploaded copy of my own, but if anyone else is brave enough...)

If you have vmware player installed on another computer the file you need to copy is

C:\Program Files (x86)\VMware\VMware Player\windows.iso
C:\Program Files (x86)\VMware\VMware Player\windows.sig

That file will not be there on your machine (that is the entire reason you are getting the error, it is trying to download it for the first time and is failing)

I found where you can download the ISO, VMware's repository is here.

  • Thanks! Checked the network settings, the proxy is as specified in my host machine. – Kanini May 9 '12 at 18:11
  • Temporarily remove the proxy and it may work. – Scott Chamberlain May 9 '12 at 18:12
  • Ah! That may be available just for Workstation and not for Player. I did a quick check to see if the windows.iso is available at C:\Program Files (x86)\VMWare but could not find it. – Kanini May 9 '12 at 18:23
  • I just checked another machine that has only player, the file is located at C:\Program Files (x86)\VMware\VMware Player\windows.iso – Scott Chamberlain May 9 '12 at 18:28
  • Found the link to VMwares official server, see my update. – Scott Chamberlain May 9 '12 at 18:32

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