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Getting rid of 'Windows is checking for a solution to this problem' dialog box

Is there a way to disable "look for solution online" in Windows 7 ?

When a program crashes then you have to hit "cancel" because it is "looking for a solution online".

I find this dumb, since it has never once found a solution online for me. So is there a way to disable it?


1 Answer 1


Try the following:

  • open Action Center (either from the icon in the notification area, or from Control Panel)
  • expand Maintenance and under "Check for solutions to problem reports" click on Settings
  • check the "Never check for solutions" option and click OK

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Alternatively, you can also disable error reporting using Group Policy, available in Windows 7 Professional or higher. Follow these steps:

  • open Start menu, type gpedit.msc into the search box and press Enter

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  • navigate to User Configuration -> Administrative Templates -> Windows Components -> Windows Error Reporting, and in the right-hand pane double-click on "Disable Windows Error Reporting"

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  • change it from "Not Configured" to "Enabled", then click Apply and OK

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