2

When I try to get latest windows updates, windows (7 home) tells me that it needs to update the windows update. And that the Update window needs to be restarted in order to do that. After that restart I get error "WindowsUpdate 8007006D". Googlin that code doesnt' give me any more information.

This is my windows update log:

2012-06-30  09:57:36:212    4956    2e8 Report  REPORT EVENT: {102103FB-11A6-4FF5-B910-75D5B104956B}    2012-06-30 09:57:30:865+0300    1   182 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0}  1   8007006d    SelfUpdate  Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8007006d: Windows Update Setup Handler.
2012-06-30  09:57:36:231    4956    2e8 Report  CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-06-30  09:57:36:231    4956    2e8 Report  WER Report sent: 7.5.7601.17514 0x8007006d 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Install 101 Unmanaged
Improve this question
7
  • Could you post a screenshot? I've never ever heard of Windows Updates having to update itself in Windows 7.
    – nhinkle
    Jun 30, 2012 at 7:48
  • @nhinkle: Microsoft recently released a WU update related to the Flame malware. As it happens, I believe this is indeed the first one since Windows 7 was released. Unless you happen to explicitly request an update scan at just the right time, WU updates install silently, so most people don't even notice.
    – Harry Johnston
    Jun 30, 2012 at 11:43
  • @Badr: have you tried rebooting the system? The problem might be temporary.
    – Harry Johnston
    Jun 30, 2012 at 11:46
  • Interesting. I guess that explains why I hadn't heard of it before. Do you think perhaps there might be malware preventing the update from running? Have you tried downloading the KB manually? Sometimes you can download an update package and install it manually.
    – nhinkle
    Jun 30, 2012 at 18:36
  • @Harry Rebooting was the first thing I did, nhinkle I made a clean install few days ago... now I'm trying to get all the updates. Never had a problem before. So I doubt it's a matter of malware.
    – Badr Hari
    Jun 30, 2012 at 21:48

1 Answer 1

Reset to default
0

I had a similar problem.

Per this answer:

...reset all the Windows Update, that way it will start anew. You can use this script. Run it As Administrator, use option 2 and 3, and when finished restart the PC.

If that does not help, I would suggest you trying to delete the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio‌n\WindowsUpdate\Auto Update\RebootRequired (export it first to have a backup) and restart the PC again.

Improve this answer

Not the answer you're looking for? Browse other questions tagged .