I replaced som XP computers with Win 7 computers. We have a HP Laserjet 1320dn printer attached to the LAN. The XP computers could print to it from Word in duplex mode without any issues.


The Win 7 computers downloaded a full set of drivers including a "HP Laserjet 1320 PCL5" driver. However using this, Word's page footers cause extra pages to be printed with just a letter or so at a time from the footer. Some other apps have similar issues.

I also have an ancient Laserjet 1200 attached to the LAN via a Jetdirect box and that works just fine. So I don't think the problem is with Word (the computers came with Word 2010 starter).

What I tried

I wrangled the control-panel new printer dialogue into using a "HP Laserjet 2100 PS" driver for the HP Laserjet 1320dn. Now my Word documents print as they should. However I don't have a duplex option on the print dialogue. I'd really like to be able to use duplex printing.


Windows used to have a Universal Postscript driver that read a Postscript Printer Definition (PPD) file to make the printer's features available (tray choice, duplex etc). I can't see any way to do this in Windows 7. Is there a way?

Is there any other way I can get Windows 7 Home Premium 64-bit to print properly to a HP Laserjet 1320dn and have access to all it's major features?


My page in Word looks like this:

|  aa      bb    cc  |
|                    |
| lorem ipsum dolor  |
|                    |
|                    |
|  pp     qq     rr  |

The headers and footers were inserted using Insert -> header -> blank (3 column).

When printed I get

1 page with aa, bb, cc, pp in correct position (no other text)
1 blank page
1 page with qq in correct position (no other text)
1 blank page
1 page with rr in correct position (no other text)
1 blank page
1 page with lorem ipsum dolor in correct position (no headers or footers)

If I use a Laserjet 2100 driver I get 1 correct page.

  • Have you tried the HP Universal Printing PCL 6 driver? – jdh Aug 21 '12 at 16:52
  • @jdh: I tried the HP Universal Printing PCL 5 driver (same problem with spurious pages containing small parts of footer) I can't find a HP Universal Printing PCL 6 driver in the list that Windows 7 downloaded. – RedGrittyBrick Aug 21 '12 at 17:02
  • @jdh: Please add that as an answer - I downloaded the "HP Universal Print Driver for Windows PostScript" from that page and it solved my problem completely. – RedGrittyBrick Aug 22 '12 at 10:40

Try the HP Universal Printing PCL 6 driver from this hp download page. We've had good luck with this version on windows 7 with various HP printers at our site.

| improve this answer | |

From what I've found and read, this is a know and common issue. You can try the following which was found in HP's Support Forum.

  1. Start > Devices and Printers >
  2. Right click on hp LaserJet 1320 PCL 5 > Printer Properties
  3. Device Settings Tab > Scroll down to Installable Options > Duplex Unit (for 2 sided printing)
  4. Use the pull down to change from "Not installed" to "Installed"
| improve this answer | |
  • My problem is that when I print a Word document with footers using the "HP Laserjet 1320 PCL5" driver, I get about six pages printed instead of one. I'll add and addendum to the Q. – RedGrittyBrick Aug 21 '12 at 18:34
  • Sorry. Guess I kind of got hung up on the duplex issue itself. – CharlieRB Aug 21 '12 at 18:37
  • Actually when I get back to the printer location I'll try that with the 2100 driver. It may be a solution. – RedGrittyBrick Aug 21 '12 at 18:42
  • The 2100 driver doesn't provide a Device Settings tab. The problem was solved using "HP Universal Print Driver for Windows PostScript" from HP – RedGrittyBrick Aug 22 '12 at 10:38

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