1

Operating system: Windows 7 Professional

I have Remote Desktop enabled in Remote Settings (Start -> Right-click Computer -> Properties -> Remote Settings). It's saying that I need to enable the Windows Firewall exception for Remote Desktop.

So I went into Control Panel -> System and Security -> Windows Firewall. I pressed "Allow a program or feature through Windows Firewall". I didn't see Remote Desktop in the list of programs, however. I've tried adding mstsc.exe to the list of allowed programs, but that didn't solve the problem. I think that's because mstsc.exe is the remote desktop client, not server.

I feel like this may be happening because of software I installed. Is there a way around this? Is there another way to enable Remote Desktop in allowed programs in Windows Firewall?

  • Remote Desktop should automatically open the hole in Windows Firewall for you, once enabled. Are you running another firewall/security program? Is this a personal computer, or part of a corporate network? – Iszi Sep 6 '12 at 19:11
  • It's a personal computer. It's not on a domain. – xofz Sep 6 '12 at 19:17
  • One thing I should note: Remote Desktop worked for awhile after a fresh install of Windows 7. Then, after installing some software, it stopped working. I'm installing a virtual windows 7 and gonna install the same software to find out exactly what's causing it to stop working. – xofz Sep 6 '12 at 19:30
  • I found the culprit. It's Panasonic's FPWIN PRO 6.3. Now, I wonder if there's a way to fix all the damage it did to Windows Firewall, or if I'm stuck reformatting. – xofz Sep 6 '12 at 20:26
  • mstsc.exe is the remote desktop client, it has nothing to do with inbound connections. You need to open the connection for the Remote Desktop Session Host. – Scott Chamberlain Sep 6 '12 at 22:45
2

I solved the problem by going Start -> Administrative Tools -> Windows Firewall with Advanced Security and creating a new Inbound rule for port 3389. The rule still isn't showing up in the list, however, but it is active.

Just a friendly warning! Watch out for Panasonic FPWIN Pro 6.3! It will trash your firewall rules.

  • So you do not have a item called "Remote Desktop (TCP-In)" What edition of Windows 7 are you using? – Scott Chamberlain Sep 6 '12 at 22:58
  • @ScottChamberlain - Only certain versions of Windows 7 can host a remote connection. All versions can connect to a host. – Ramhound Sep 7 '12 at 14:44
  • @Ramhound yes, Sam's question is about hosting, that's why I asked him what edition he is using. – Scott Chamberlain Sep 7 '12 at 15:01
  • I'm using Windows 7 Professional. – xofz Sep 7 '12 at 15:45

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.