I left my computer unattended for a while, and I wasn't at all surprised to see that the computer had went black.

I move the mouse, and the lock screen is present. Complete with current time, and up-to-date mail information.

I click on the lock screen, and it animates up and out of the way, and it leaves the screen blank, except for the solid color that I chose at installation (dark blue).

Windows does not resume, the password screen does not come up. After some time of waiting, the lock screen reappears (no slide-in animation, but it might very quickly fade in, I can't tell).

I can't log in, I can't use the computer. Hot corners do nothing. ctrl+alt+del does nothing.

What should I do? How can I prevent this problem from recurring?

  • Rebooting allows me to use the computer again. – McKay Oct 1 '12 at 17:35

Sounds like something is causing your screen to hang when the lock screen disappears, and considering it's windows 8 it's most likely a bug that just hasn't been patched yet. Your best bet would to reinstall or if your willing to wait a while contact microsoft about it, they most likely have a fix for it and if not no doubt others are experiencing it as well and one will be made in time.

  • Hmm, that seems a little strong of a statement to make. Rebooting seems to make the problem go away (temporarily?) – McKay Oct 1 '12 at 17:35

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.