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We have a website on a shared hosting along with webmails. We were not able to access the mail and the hosting provider gave us to an IP address with a port value. When asked about the email bouncing, he said "No, all your mails will have come and will be available at this IP". But, I am bit suspicious about this since there have been no mails for past 8-10 hours.

Is there a way to determine if the emails bounced back or the mail server was down during a particular timespan.

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The only way to determine if you have emails bouncing is to try it yourself or to have a friend try it. This assumes you do not have direct access to the server in question (logs, etc).

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  • The mail is working right now. I am concerned about the past timespan. A particular timespan for which I suspect the server was not working on the hosting provider end Oct 19, 2012 at 13:59
  • Unless you have someone telling you that they had emails bouncing, there's nothing you can really prove. I don't suppose you have access to the system's logs, do you? Oct 19, 2012 at 14:01

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