I am running into a unique situation with Remote Desktop that I have never seen before. I have 3 PC's, two laptops and 1 desktop, all running Win 7 64B retail. Under normal circumstances I use the desktop as the hub of my work and remote desktop into the laptops when I need. Last night I installed a MS Update that included a driver update from my MS Wireless keyboard. After the necessary reboot of that, Remote Desktop from my desktop to any of the laptops has completely stopped working.

All the PC's are connected into the same switch that is connected to the internet. I can ping back and forth from the desktop to the laptop successfully. I can Remote desktop between the two laptops successfully. However, no matter what I do I can't Remote Desktop from the desktop to anything. I have tried giving all the PC's new names, creating a different workgroup and adding them to that, creating a new Admin account on the desktop and trying that. All with no success.

  • Check the firewall settings on your desktop machine. – Nicole Hamilton Oct 26 '12 at 2:01
  • Have you tried a System Restore yet? How about uninstalling the updates you suspect? – Ƭᴇcʜιᴇ007 Oct 26 '12 at 2:12
  • Tried uninstalling the MS keyboard update, but I couldn't find it in the update list. – Doug Oct 26 '12 at 2:40
  • As for the firewall settings. I can Remote desktop FROM the laptops to the desktop, but just not from Desktop to the laptops – Doug Oct 26 '12 at 2:41
  • I had this happen to me once - somehow Windows 7 had decided that the network I connected to (same home network as always) was for some reason now a PUBLIC network vs. a home/work network, and switched to THAT set of firewall rules. – Mark Allen Oct 26 '12 at 3:51

If you just enter the machine name without the id\pw, does remote desktop successfully get to the machine and then prompt you for an id\pw OR is remote desktop not able to find and\or connect to the target machine?

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