Usually when booting up in Windows 7, you are presented with the normal login screen. On my computer, I am first presented with this screen:

The user name or password is incorrect.

After clicking OK, I can login with my correct login credentials and the system lets me log in fine.

At first I thought this may be because it was left idle and it auto-logged-on, however when watching my computer boot, you see this screen immediately after loading has finished.

  • Surprisingly, I now have this problem on Windows 10. I hope this issue will be fixed eventually. – Anderson Green Aug 28 '15 at 18:30

The computer must be trying to log on with some details it has saved before it gives you a chance to login.

  1. Run netplwiz either via the Start Menu or the Run Dialog (Win + R) Run Dialog - netplwiz

  2. Uncheck the box that says "Users must enter a user name and password to use this computer." and click "Apply" and then "OK". netplwiz

Source: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/how-to-turn-on-automatic-logon-in-windows-7/99d4fe75-3f22-499b-85fc-c7a2c4f728af

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    When this happened to me, I ran netplwiz and found that the "users must enter a user name..." box was already unchecked! So I checked it, clicked 'apply', then unchecked it. I then asked for a password (???), and, as I didn't want one, I left the fields blank and clicked 'OK'. Now it's OK! – user353928 Aug 6 '14 at 9:28

Just hit the "Reset Password" button

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  • I can't find that button. Is it the one directly below the spacebar? – fixer1234 Oct 4 '16 at 18:34
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    Hello, welcome to superuser, if you could when answering a question add detail giving information for the OP to work from. – mic84 Oct 5 '16 at 5:04

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