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I just installed Windows 8 on my machine. When I started it, personalization screen was shown and I was asked to enter the PC name.

The problem is that none of the existing keyboard layouts are working. I tried with all (2 armenian and 1 r russian), but am getting this error message:

This keyboard layout can't be used to enter a name for this PC. Try using a different keyboard.

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  • 1
    is there no onscreen keyboard option ? Nov 4, 2012 at 16:50
  • There is, but I am getting same error when typing name from it. Nov 4, 2012 at 16:51
  • shutdown your PC, unplug your keyboard, boot up and type in your name. Then shutdown and plug in your keyboard and change the setting? Nov 4, 2012 at 16:53
  • Same message with unplaged keyboard @Taylor Gibb. Nov 4, 2012 at 16:57
  • not really sure then, I only have en-US keyboards Nov 4, 2012 at 16:59

2 Answers 2

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The problem solved.
I formatted and installed it again, this time setting as English (language, time settings) and it worked.
Thanks to Microsoft for this issue, they are doing their best to make difficulties to users as much as possible.

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Use Microsoft Fixit to resolve the issue.

There is a whole Knowledge Base for it in Microsoft(As mentioned with Win 7 but it works for win 8)

The Link:

http://support.microsoft.com/kb/927824

Try Login into Safe mode.. if possible

Check also if you are using the ISO with Correct Language options

AS you are using PS/2 K/B you need to find an USB K/b available uninstall the K/B from Device Manager with an alternate USB K/B attached.Then scan for Hardware changes it will automatically detect your PS/2 K/B and you can give this USB K/B back from where you bought it (be it from a friend..)

It is a BUG in Windows 8 RTM edition that is causing the issue as per the discussion at MSDN also they briefed he power management for PS/2 devices has been change for Win8 and hence the bug

The whole detail about the discussion can be found here

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  • I am not using USB keyboard Nov 4, 2012 at 17:06
  • Then which keyboard are you PS2?
    – Sant14
    Nov 4, 2012 at 17:07
  • And also I cannot log in. This is first run, I even didn't add Live ID yet. Nov 4, 2012 at 17:07
  • Yes, it's PS2 keyboard Nov 4, 2012 at 17:08
  • hey Samvel I have updated my answer...Check.
    – Sant14
    Nov 4, 2012 at 17:19

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