It's already the second time, I have an E-Mail in the outbox of the Mail-app of Windows 8 which is stuck. I don't see the exact reason why this happens (I have no big files attached to the mails and the recipient is valid).

The first time I have had this problem, I have not found a simple way to remove the stucked email. I solved the Problem by removing the accounts from the mail app and then adding the same accounts newly to the app. However I'm wondering if there is a more simple way of doing this?

Does someone know how to remove an email which is stuck in the outbox?

  • 1
    You are not alone – Moab Nov 6 '12 at 14:35
  • Just sync it again. The message will be sent. Or disconnect from the internet and reconnect. – pratnala Nov 17 '12 at 13:04
  • @Pratyush Nalam: No, this does not solve the problem. But thanks anyhow. – HCL Nov 17 '12 at 14:46
up vote 2 down vote accepted

There is a "simpler" way. The fix:

  • Disable your network interface(s) (Windows+W, type "view network connections" and press Enter, right-click and Disable your network connection)
  • Open the Mail app and go to the Outbox
  • There is now a delete icon in the top right for each stuck mail item !
  • Don't forget to enable your connection(s) again

Also another option is:

  • Go to your desktop
  • Right-click on your wireless in the System Tray
  • Go to Open Network and Sharing Center
  • Go to View Network Connections (on the left)
  • Disable from there and then follow step 2 above

I had a number of emails stuck in my outbox, along with an inability to sync email in general.

Restarting the system fixed it for me.

  • Thanks for your answer. Sadly, this has not helped on my system. – HCL Nov 6 '12 at 15:52

With the current version of the mail app, I was able to solve another similar problem by going into the accounts settings tab of the email-app, selecting the problematic account and disabled there the synchronization of email. After disabling it, I waited a while to let the app affect the changes, terminated the app, restarted the computer, and then re-enabled the email-synchronization.

Maybe this helps another person as well.

protected by Community Jan 9 '13 at 20:03

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