It's already the second time, I have an E-Mail in the outbox of the Mail-app of Windows 8 which is stuck. I don't see the exact reason why this happens (I have no big files attached to the mails and the recipient is valid).

The first time I have had this problem, I have not found a simple way to remove the stucked email. I solved the Problem by removing the accounts from the mail app and then adding the same accounts newly to the app. However I'm wondering if there is a more simple way of doing this?

Does someone know how to remove an email which is stuck in the outbox?

  • 1
    You are not alone – Moab Nov 6 '12 at 14:35
  • Just sync it again. The message will be sent. Or disconnect from the internet and reconnect. – pratnala Nov 17 '12 at 13:04
  • @Pratyush Nalam: No, this does not solve the problem. But thanks anyhow. – HCL Nov 17 '12 at 14:46

There is a "simpler" way. The fix:

  • Disable your network interface(s) (Windows+W, type "view network connections" and press Enter, right-click and Disable your network connection)
  • Open the Mail app and go to the Outbox
  • There is now a delete icon in the top right for each stuck mail item !
  • Don't forget to enable your connection(s) again

Also another option is:

  • Go to your desktop
  • Right-click on your wireless in the System Tray
  • Go to Open Network and Sharing Center
  • Go to View Network Connections (on the left)
  • Disable from there and then follow step 2 above

I had a number of emails stuck in my outbox, along with an inability to sync email in general.

Restarting the system fixed it for me.

  • Thanks for your answer. Sadly, this has not helped on my system. – HCL Nov 6 '12 at 15:52

With the current version of the mail app, I was able to solve another similar problem by going into the accounts settings tab of the email-app, selecting the problematic account and disabled there the synchronization of email. After disabling it, I waited a while to let the app affect the changes, terminated the app, restarted the computer, and then re-enabled the email-synchronization.

Maybe this helps another person as well.

protected by Community Jan 9 '13 at 20:03

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.