I'm using windows 8, a lot of times when I try to download an app from the store I get error 0x80200013. I tried searching the web but only found articles about this error related to Windows Update, not Windows Store.

  • The problem is either with BITS (same source for WU errors as well) or your network hardware. – Karan Dec 27 '12 at 0:29
  • Windows store is related to Windows Update I think. Run the official Apps troubleshooter first download.microsoft.com/download/F/2/4/… – pratnala Dec 27 '12 at 9:33
  • I'm getting the same thing - wondering if it has to do with me switching from a local to a domain user? Anyway, tried the troubleshooter which, on the surface, claimed to change some things, but by looking at the details, it didn't manage to accomplish anything. – Robert Schmidt Mar 12 '13 at 8:09

Just figured out that disabling the use of a web proxy seemed to fix it for me. My IE proxy settings were auto-configured on my home domain (in order to use Privoxy for browsing). When I turned off auto-configuration, all apps and updates in my Store queue installed as they should.

Now I just need to figure out how to keep using Privoxy while ensuring that BITS/Store can keep working.

  • 0x80200013 means BG_E_INSUFFICIENT_RANGE_SUPPORT If you are in corporation network, check proxy servers to ensure that they are configured correctly to support range requests. Nice work Robert! – Moab Aug 15 '15 at 18:14

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