I'm running Windows 7, brand new Dell Vostro laptop with Intel i7, 500 gb hard drive and 8 gigs of RAM. Recently used it for video editing, leading to the creation of this file.
This file, which used to be a video file (.wmv, converted from AVI using VLC Media Player), we'll call it "file.wmv". Every time I tried to move it or delete it, Windows Explorer would open the dialog box "discovering" and would sit there and do nothing. If i closed it, another dialog box would pop up, without a title, supposedly the actual move/delete box, but still do nothing. After trying to do these things, if I went anywhere else on my computer, Windows Explorer would be incredibly slow and take a very long time to show the contents of a file, even going as far as showing the "loading" bar at 99% and then hovering there forever. So i finally realized that this was the file's fault, not a program i had recently installed (which incidentally happened to be open at the same time as me trying to work with the file), so i shut everything off and tried to rename it, seeing if there was a difference. after editing the file extension, Windows Explorer would become unresponsive, and upon restarting Windows Explorer, every time I try and open a folder or the control panel, I get a warning that looks like this:
explorer.exe:
the remote call procedure failed and did not execute.
Now, i restarted the computer and Windows Explorer ran fine. I tried renaming it again, because the file reset to being a '.wmv'. WE crashes again. i know how to use the command prompt, so i opened up the file's location in cmd.exe
and tried renaming it to 'file.abc'. This works, but then i try deleting it:
>del file.abc
Access is Denied.
I've tried using runas
to run del
as an admin, but the problem is that I am the admin. There should be no access denied, i have full rights. I can't use runas
with the Administrator account because when i do, i get the error "1327: user account restriction" The "Computer Management" window also tells me that the Administrator account is disabled.
I get the same message with any other operation i preform on the file, including renaming it.
Rebooting my computer fixes Windows Explorer, but not the file's ability to screw it up.
What do I do? I am out of options and understanding. I need this file off my system, because it is terrible and screwed up.