So I updated Java 7 Update 9 (Which was working fine) to Java 7 Update 10, and now I can't use Java in my Google Chrome browser, I get the error message "Java(TM) is required to view some elements on this page.", I have tried uninstalling java multiple times and no matter what I still get this error.

I've tried installing Java from the dialog on the page page with the Java applet, I've tried installing the offline version, and the online installer version, but still I end up with that message as a result.

It works in Internet Explorer 10, and I have confirmed that Java is enabled in browser in the Java Control Panel, and I have Java 32 bit and 64 bit installed and have checked both control panels and they both have Java enabled.

It didn't work in Windows 7, and I have Upgraded to Windows 8 recently and it still doesn't work.

I have checked in chrome://plugins to confirm that Java is not disable there, and I notice that the path of the plugin is "C:\WINDOWS\SysWOW64\npDeployJava1.dll", since Chrome is a 32bit browser shouldn't this be the npDeployJava1 in System32, not the one in SysWOW64?

If this is the problem how would I change it?

My version of Chrome is: 24.0.1312.52 if that helps.(Didn't work in version 23 either.)

Also I have tried to uninstall all the Java's and re-install Google Chrome and then re-install Java again (Just the 32-bit version at first) and it did not help.

  • 1
    System32 is where the 64-bit stuff is, on 64-bit versions of Windows. It's for backwards compatibility. Jan 12, 2013 at 4:06

2 Answers 2


Open your command prompt and try typing

java -version

If you receive an error that the command is not found then it could be a path issue.

Navigate to the Java BIN directory

c:\program files\java\jre7\bin


c:\program files (x86)\java\jre7\bin

and then try typing java -version again. If you get a version number back then you know that this is the issue. Copy the path to the BIN folder and add it to your Environment Variables.

Restart and it should work fine. However, if you cannot restart that machine, you can copy the entire Environment Variables text and type set path=XXX where XXX is the full variable.


following settings worked perfectly for me


  • the picture shows how to enable Java Plugin Launching for browsers ( when Java does not work with any browser and also unable to verify java on java.com site )
  • shows how to enable Java Control Panel ( or Configure Java )
  • shows the folder path where these two java applications are located in the computer

just right-click on the JP2LAUNCHER click Properties click Compatibility tick Compatibility Mode set "Windows NT" compatibility mode repeat the same thing for the other one( JAVAW to configure java security settings with java control panel )


  • Why do you keep using the same source material instead of flagging duplicate questions?
    – Ramhound
    Nov 21, 2014 at 12:11

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