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Reliable and free remote desktop client and server?
Is there a (free) way to set up remote desktop sharing without configuring the router?

I'm trying to help a client remotely and he's behind NAT.

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You could do reverse ssh tunneling. Your client connects to your ssh server specifying something like ssh -R 5900:localhost:5900 your-pc. You can then connect to localhost:5900 with your vnc client and it gets tunneled back to the client (which obviously has to have a VNC server running on his computer).

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