I have a curious issue with the windows 8 firewall. When using chrome and internet explorer for hotmail I can't download word or pdf attachments. I also tried to download adobe reader with with exactly the same results, it was blocked. If I switch the firewall off, then downloading works as expected.

I have googled the issue but I'm not finding anything useful.

Does anyone know how I can configure the firewall to stop this blocking? I've added both chrome and internet explorer to the firewalls permitted list on both home and public networks but to no avail.

I imagine any work around for windows 7 would be applicable also, the firewalls seem similar.

Thanks in advanced for your help

  • What is the exact message displayed when you attempt to download these files? – Ramhound Jan 22 '13 at 18:53
  • No message at all, it just fails silently. – Rich Jan 22 '13 at 18:57
  • Its not possible for it to fail silently. Firefox if it even began downloading the file would display an error. IE10 has smart filtering but even if it detects something malicious provides a way for you to download the file. – Ramhound Jan 22 '13 at 19:00
  • when I click on the download link in hotmail nothing happens. No message, no error, no download , it's as if the link wasn't clicked. Not sure what should come up but is it possible that the user was presented with a message that had the option of not showing displaying the message again? No point in me asking what he did because he's oblivious. – Rich Jan 22 '13 at 19:18
  • I really hate to say this , because the user assured me he reboots 3 times a day, but after I configured the firewall to allow chrome and ie and it didnt work, he rebooted and all seems fine for now. If anything this serves to remind me and us techs of the basics when it comes to windows ... REBOOT ..REBOOT .... REBOOT ... adlib to fade. – Rich Jan 26 '13 at 1:29

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