I've used O&O DiskImage 3 and was not very impressed with it. Are there any good alternatives that are free or open source?
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You might try DriveImage XML. It is free and from what I've heard works good too!
Take a look at this for a list of free software.
I think clonezilla is an open source version of imaging software. I know people who say that it worked very well for them.
http://clonezilla.org/ is where this little wonder can be found. Hope this helps!