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How to find the model number (serial number) or any other useful information about such device that all information deleted on it (on the device).

I had USB Wireless and no information exist on the device, when I plug in to my PC, Windows can't find proper driver even enabling searching for driver from Windows Update.

I don't want the answer for my device, I need to know if OS can provide any information when the device plugged in? then using this information for finding the driver.

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    If you find the PCI VEN IDs, you can enter there on the PCI Database website to find the driver Feb 9, 2013 at 23:08
  • Is that site dependable?
    – Akam
    Feb 10, 2013 at 5:53
  • I've used it extensively. It simply shows links users submit, or at least notes so you know where to look. I submitted some urls to the site Feb 10, 2013 at 5:58

2 Answers 2

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There is KB about that How to troubleshoot unknown devices that are listed in Device Manager in Windows XP which I think is still applicable for newer versions.

What could help is this:

  1. Uninstall the device in Device Manager
  2. Restart
  3. Force 'Scan for hardware changes'

If that doesn't help:

  1. Go to Device Properties
  2. Click on Details tab
  3. Check various values when you change the value in dropdown, mainly Device Instance Path. From that you can determine what vendor/device it is. See http://techpp.com/2010/01/12/identify-and-find-drivers-for-unknown-devices-in-windows/
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You can find device's Vendor and Product IDs and look them up. Here's how to find it.

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  • Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. Feb 9, 2013 at 21:16
  • Anyway thanks, I do looked for that page because before asking the question here I searched for it in google. Still we need to search for the vendor using ID...
    – Akam
    Feb 10, 2013 at 5:52

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