I asked this on Stack Overflow and it was suggested that I ask here instead.

I have tried searching for this but nothing I find quite matches my issue. My wife and I run identical setups. We both run current XUbuntu and Firefox. We always apply the latest fixes so we are always at the same level. My setup works fine. On hers it constantly asks for a login and password on sites using HTTP authentication. It remembers her credentials just fine so all she has to do is click OK but as you can probably understand, this can get quite tedious.

I tried wiping her mozilla director and starting fresh only loading her bookmarks. I recently set her up on a new laptop. It's actually my old laptop which was working just fine for me. All I did was copy over her home directory.

As far as I can see, it is something in her specific setup from her own home directory. Can anyone shed some light?

  • is this issue resolved? can you give us example of some sites when you say on sites using HTTP authentication. – Sandeep Raju Prabhakar Jul 19 '13 at 0:44
  • Yeah, without knowing some more details it is hard to say what might be happening. Usually the http auth cache is only cleared when the user (or an add-on) uses the Clear Recent History feature, the server identity changes (such as the http realm) or some add-on manually messes around with things... Also, did you make sure to clear the right directory and/or did try the Reset Firefox feature? – nmaier Aug 9 '13 at 15:40

If I have understood right, there are these options:

  1. Try the Reset Firefox Feature.
  2. DELETE the .mozilla folder in her home folder and restart firefox

When doing 2. you should decide whether to only delete the profiles.ini or the whole directory (which could mean deleting her bookmarks, but not sure).

Your last option is to sudo apt-get autoremove --purge firefox-* and reinstall Firefox after that.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.