11

I've recently switched from GMail to Outlook.com, which fortunately Outlook 2013 supports as backend. I use Exchange ActiveSync.

I have Outlook's New Mail Desktop Notifications turned on but since Outlook.com's "Junk E-Mail" Folder seems to be just an ordinary folder to Outlook 2013, I also get notifications for new Junk Email.

Is there a way to stop syncing that folder alltogether or as an alternative, disable notifications for just the Junk Email Folder?

4
+50

From Disable New Mail Desktop Alert for specific accounts :

There is not a direct setting for this in Outlook, but you can achieve this by disabling the generic option to display the New Mail Desktop Alert and then create a rule to display it again when mail arrives via your specified account(s).

Disabling New Mail Desktop Alert

The first step of the process is to disable the generic option to always display the New Mail Desktop Alert.

  • Outlook 2003 and Outlook 2007
    Tools-> Options…-> button: E-mail Options…-> button: Advanced E-mail Options…-> option: Display a New Mail Desktop Alert
  • Outlook 2010 and Outlook 2013
    File-> Options-> Mail-> section: Message arrival-> option: Display a Desktop Alert

image1

Display alert for 1 specific account

  1. Open the Rules and Alerts dialog;
    • Outlook 2003 and Outlook 2007
      Tools-> Rules and Alerts… (press OK if you get an HTTP warning)
    • Outlook 2010 and Outlook 2013
      File-> button: Manage Rules & Alerts
  2. When you see the “Apply changes to this folder” drop down list at the top, make sure that the account which you want to exclude is selected here.
  3. Button "New Rule…"
  4. Select "Start from a blank rule" and verify that "Check messages when they arrive" or "Apply rule on message I receive" is selected.
  5. Press Next to go to the Conditions screen.
  6. Verify that no condition is selected and press Next.
  7. A warning will pop-up stating that this rule will apply to all messages. Press "Yes" to indicate that that is correct.
  8. Select the action “display a Desktop Alert”.
  9. Press Next.
  10. Select: 'except through the specified account' (third option from the top)
  11. After completing step 10, stay in the same window from 10. Under 'Step 2: Edit the rule description (clicked an underlined value), at the bottom, click on “specified” and then select the account for which you want to see the alert.
  12. Press Finish to complete the rule.

To make sure that the alert is being shown for each and every mail that is being received for your selected accounts, you must place the newly created rules all the way at the top.

| improve this answer | |
  • 3
    Thank you, but alas, the junk mail folder still triggers an alert in the form of a brown envelope, on my Outlook icon? Can you please confirm that your answer applies for 1 subfolder of an email? So suppose that my email is law@outlook.com, which contains the Inbox and Junk Mail and ... subfolders. I only want the Inbox folder to trigger alerts. – Accounting Jun 15 '15 at 4:10
  • Try to also uncheck "Show an envelope icon in the taskbar" in my answer above. – harrymc Jun 15 '15 at 5:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.