I'm using Skype for Linux (version and I can't access with my merged Microsoft account.
When I insert my login info I get an error message, "Sorry, something went wrong. Please try again".

By using my standard Skype account it correctly logs in, but obviously this way I can't get my former MSN contacts.

How can I correctly login into Skype?

  • Though in my case both Microsoft Account and Skype account result in the same error. I can log through a Skype website. – reducing activity Nov 9 '19 at 12:51
  • Skype account is integrated with the Microsoft Account, so sign-in into your Skype account should have worked. Questions: (1) Do you mean that in your case the two accounts are not integrated? (2) Did you sometime change your email address? (3) Which Linux version? (4) Did Skype ever work before on Linux for you (if so what changed)? (5) Is it possible that you have more than one Microsoft account (Outlook.com, Hotmail, Office 365, OneDrive, Xbox, or Windows)? (6) Try to Sign out of Skype and sign back in. (7) Do you see the contacts on another device? – harrymc Nov 9 '19 at 18:13
  • @harrymc Thanks! (1) I tried also creating brand new Skype login, brand new Microsoft throwaway accounts (2) On old - maybe, on new not (3) Lubuntu 16.04 LTS (4) Never tried, or tried in distant past (I used it, but IIRC on Windows) (5) I have multiple ones, 3 throwaway ones were created just to debug this (6) I never managed to log in (7) I have no contacts on Skype account – reducing activity Nov 12 '19 at 22:49
  • @MateuszKonieczny: It's quite confusing when poster and bounty are not the same. It would be better if you added a "Bounty" section to the post with as much details as possible. Let me know and I will approve it. – harrymc Nov 13 '19 at 6:21
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    @MateuszKonieczny: This link might help. – harrymc Nov 13 '19 at 10:02

To solve the problem, open your Skype configuration folder, usually it's /home/{your_home_folder}/.Skype/ and delete the shared.xml file found here.
After restarting Skype, it will be possible to login with Microsoft account.

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    I had to unaccept my own answer, sometimes it seems to work, other times I still am unable to connect. This seem to imply that this is not the true solution to the problem. If you can, please share your knowledge about this. – Sekhemty Jan 15 '14 at 16:48
  • This question is from five years ago, and current Skype for Linux version is 8.54. All of this no longer applies, I have nothing more to add, sorry. – Sekhemty Nov 12 '19 at 22:59

Using the latest version of Skype will increase the chances of success for Skype working using a Microsoft account.

Detailed instructions for installing Skype can be found in the article
How to Install Skype on Ubuntu 18.04.

This is a summary of the commands described in the article:

wget https://go.skype.com/skypeforlinux-64.deb
sudo apt install ./skypeforlinux-64.deb

Note that this adds Skype to the autostart, you may want to undo this change.

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