My Windows 8 machine does not recognize a device which is connected via BlueTooth across a USB port. Apps are reporting the presence of COM1 and COM2, no others. I disconnected and reconnected my USB hub on which the bluetooth adapter is connected. I saw some other devices (also on that hub) recognized, as they began to appear in Windows explorer.
Since bluetooth was not appearing in the list of comports (on an app which sees the various COM ports all the time) I decided to remove the device, and then add it back in. This is exactly the procedure that I've followed fifty times or more; no problems before today.
Windows says that it is removing the device, then after awhile, tells me that it cannot remove the device.
What do I do ?
We saw that very device connect to another computer and we saw that link deliver exactly the data that it should.
OS is Windows 8.
Sequence of clicks follows. Hope this is not over-populating the post with pics.
This is the bluetooth device
Clicking on it, he reports that he is offline
I right-click, and choose "Remove device"
Windows asks me to confirm the choice, and I click on "Yes"
Windows reports that he is removing the device