With time, I believe I have better understood the problem. I cannot say for sure, but I believe that the Mail app will actually notify me instantly when I receive mail, BUT will only do so when messages arrive in my inbox. When messages arrive in another folder, via a rule set on Outlook.com, I am never notified, and those new messages won't appear on the live tile either.

For example, right now, I have at least 8 new messages in various folders, but I have only received a single notification, and the live tile only tells me I have one new message: the one in my inbox.

Original question:

Before, I used Windows Live Messenger to receive instant new email notifications. (And in its last months it was pretty much the only thing I used it for). Back then, I noticed that Mail (the Modern UI app) was always late by quite a few minutes, while WLM gave me instant notifications.

Now that Messenger is dead, it's a bit of a problem. I usually turn on email notifications for private messages on the forums I frequent, so that I instantly know when I receive one if I'm in front of the computer. But it's not working very well now: Mail's notifications are quite late, and sometimes it just decides not to give me any.

I think this might be related to how my email account is set up (some mail automatically goes in one or another folder instead of the inbox), but I'm not sure. Messenger didn't care about that, after all.

So I would like to ask, why is Mail so late? Why does it skip some notifications?

Is there a way to have Mail give me instant new email notifications?

If not, what would be a simple way to get these notifications instantly, using something else? Please note that I use Outlook.com, not a local mail client, so don't look for ways to configure Office Outlook or anything like that. If possible, if I could have to NOT install another local mail client (because the Modern UI app is one) and thus end up having my mail on my computer in two copies, it would be great.

Lastly, there is a secondary problem. In Windows 8, all toast notifications from Modern UI apps make the same sound. Also, they only stay on the screen for a relatively short time, and aren't stored anywhere (there is a "notifications" thing in the Settings bar, but I have no idea what it's for, since it's always empty).

So if a notification pops up while I'm not looking at the screen and I'm too slow in coming to see it, I have no idea whether it's a Calendar event reminder or new mail. Is there a way to customize the sound from Mail so it's different from Calendar notifications ?

  • 1
    The toast notification duration can be changed, but there's no queue to help you view old messages. – Karan Jun 7 '13 at 1:49
  • @Karan Thanks. That will help a bit with the secondary issue, at the very least. – Ariane Jun 7 '13 at 1:58
  • Wait...doesn't Mail play a different sound for its notifications than other notifications? – gparyani Jun 11 '13 at 21:28
  • @gparyani If it does, I've never noticed the difference between that and Calendar notification sounds. – Ariane Jun 12 '13 at 5:39
  • @Ariane If you want, you can go into Personalize and then Sounds to change the kind of sound that plays when you receive a new email, Calendar notification, or other notification. – gparyani Jun 12 '13 at 16:10

The app may be not up to date.

Try uninstalling the app: Right click > Uninstall (it will also uninstall some other apps, no worries, all of them will be reinstalled at the same time)

Then reinstall it using the store: Open the store > Type in "mail" and select the app "Mail, Calendar and Contacts" > Click Install.

Open the Mail app again and accept the background activity message.

  • It doesn't seem to have changed anything so far, but maybe I'll notice a change when I receive some more email. – Ariane Jun 7 '13 at 16:15

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