Another semi-transparent file (like a copy) will appear every time I click open a Word or Excel file. This file disappears when the Word or Excel file is closed.

How can I solve this problem and/or identify & remove this virus? I have already used antivirus programs to scan my computer (redi Avast & AVG Free).

  • 1
    Really? A virus? Quite certainly a temporary store: support.microsoft.com/default.aspx?scid=kb;EN-US;211632
    – jtheman
    Jun 15, 2013 at 23:42
  • 2
    @ta.speot.is: I'd rather give the OP the benefit of the doubt here. Perhaps he turned on Show hidden files by mistake and is seeing the temp copy for the first time.
    – Karan
    Jun 16, 2013 at 2:04
  • 1
    Having two antivirus programs installed isn't a good idea.
    – gronostaj
    Jun 23, 2013 at 5:10

2 Answers 2


That's normal behavior. (You have your computer set to show hidden/system files.)

It's a temporary file that MS Office uses - not a virus.



This is normal functionality but it is not a virus, it is a temporary file and you probably have your PC to show hidden system files such as system32 files. -hailey.sims

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