I am trying to watch a show on my laptop with Amazon Instant video but it is telling my that my PC does not support HDCP. I'm running windows at 1920x1080 just fine.

My laptop has a GTX 470m and a very high quality display. I have tried running Amazon Instant video in both Chrome and IE9 but neither of them work. Is there any way that I can get this to work on my laptop?

P.S. this works just find on my work laptop which is a very small POS computer and that's why I'm so confused that I am getting an error when I try to run it on my very nice personal computer.

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  • Have you followed the troubleshooting tips?
    – Ramhound
    Jul 21, 2013 at 4:00
  • 1
    I have, but they are not even tips, really - just information about streaming.
    – Sponge Bob
    Jul 21, 2013 at 4:11
  • 1
    Just because your running at 1920x1080 does not mean your laptop has ability to make a HDCP connection. Are you using HDMI, DVI, VGA to connect to your monitor?
    – Ramhound
    Jul 21, 2013 at 4:16
  • 1
    I'm using my built in monitor.
    – Sponge Bob
    Jul 21, 2013 at 4:20
  • 1
    @Navin - I personally have. The reason I asked is because the troubleshooting tips had the author's solution.
    – Ramhound
    Jan 2, 2014 at 11:30

1 Answer 1


I did some research and found out that it was a silverlight problem. By disabling silverlight I was able to get my Amazon Instant video working. I'm not sure exactly why that is, but it worked.

  • Same here, but the flash player on my computer it jittery :(
    – TJR
    Apr 11, 2015 at 7:42

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