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I am trying to watch a show on my laptop with Amazon Instant video but it is telling my that my PC does not support HDCP. I'm running windows at 1920x1080 just fine.

My laptop has a GTX 470m and a very high quality display. I have tried running Amazon Instant video in both Chrome and IE9 but neither of them work. Is there any way that I can get this to work on my laptop?

P.S. this works just find on my work laptop which is a very small POS computer and that's why I'm so confused that I am getting an error when I try to run it on my very nice personal computer.

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  • Have you followed the troubleshooting tips? – Ramhound Jul 21 '13 at 4:00
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    I have, but they are not even tips, really - just information about streaming. – Sponge Bob Jul 21 '13 at 4:11
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    Just because your running at 1920x1080 does not mean your laptop has ability to make a HDCP connection. Are you using HDMI, DVI, VGA to connect to your monitor? – Ramhound Jul 21 '13 at 4:16
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    I'm using my built in monitor. – Sponge Bob Jul 21 '13 at 4:20
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    @Navin - I personally have. The reason I asked is because the troubleshooting tips had the author's solution. – Ramhound Jan 2 '14 at 11:30
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I did some research and found out that it was a silverlight problem. By disabling silverlight I was able to get my Amazon Instant video working. I'm not sure exactly why that is, but it worked.

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  • Same here, but the flash player on my computer it jittery :( – TJR Apr 11 '15 at 7:42

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