I am trying to watch a show on my laptop with Amazon Instant video but it is telling my that my PC does not support HDCP. I'm running windows at 1920x1080 just fine.

My laptop has a GTX 470m and a very high quality display. I have tried running Amazon Instant video in both Chrome and IE9 but neither of them work. Is there any way that I can get this to work on my laptop?

P.S. this works just find on my work laptop which is a very small POS computer and that's why I'm so confused that I am getting an error when I try to run it on my very nice personal computer.

enter image description here

  • Have you followed the troubleshooting tips? – Ramhound Jul 21 '13 at 4:00
  • 1
    I have, but they are not even tips, really - just information about streaming. – Sponge Bob Jul 21 '13 at 4:11
  • 1
    Just because your running at 1920x1080 does not mean your laptop has ability to make a HDCP connection. Are you using HDMI, DVI, VGA to connect to your monitor? – Ramhound Jul 21 '13 at 4:16
  • 1
    I'm using my built in monitor. – Sponge Bob Jul 21 '13 at 4:20
  • 1
    @Navin - I personally have. The reason I asked is because the troubleshooting tips had the author's solution. – Ramhound Jan 2 '14 at 11:30

I did some research and found out that it was a silverlight problem. By disabling silverlight I was able to get my Amazon Instant video working. I'm not sure exactly why that is, but it worked.

  • Same here, but the flash player on my computer it jittery :( – TJR Apr 11 '15 at 7:42

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.