I have a Dell XPS 8500 - I have enabled intel multi display in the bios. I am running monitor 1 via DVI-D (monitor) to DVI-D (Radeon board) I would like to run my 2nd monitor via DVI-D (monitor) to the board's HDMI connection and have the cable to do so.

Both monitors are recognized upon boot up and I have a dual display, but then Monitor 2 is seems to be recognized as VGA (with no display on the monitors screen) upon complete boot into windows 7, see picture at this link.

If I remove monitor 1 and only boot up with Monitor 2 connected, windows does not recognize the monitor and I have a blank screen. I have tried another cable (DVI-D to HDMI) and the results are the same. What else can I do to trouble shoot this problem and determine why Windows is not recognizing the second monitor as a digital display? FWIW the 2nd monitor is a dell 2007WFP and the monitor is set utilize the DVI-d connection and goes into power save when Windows is completely booted up.

Well it seems like the 2nd monitor is not being recognized at all. if I unplug the 2nd monitor I get the same detect screen as shown here and I am not able to change display options on first monitor at all which makes sense if I don't have a 2nd monitor. I do believe the HDMI port is operational (at least to a degree) because when I have both monitors plugged into the card, upon bootup I have a dual display, it's when Windows 7 loads that the HDMI monitor is not recognized at all.

  • It would be easier to run both from the card – Simon Sheehan Jul 23 '13 at 21:57
  • Why the setting show desktop only on 1? – Rik Jul 23 '13 at 22:02
  • I am running both from the card.. the card only has hdmi and dvi-d - my first monitor is running correctly configured as dvi-d from the card to dvi-d to the monitor, my second monitor is running hdmi from the card to dvi-d on the monitor but windows is not recognizing the 2nd monitor as digital and for some reason wants to think it is vga but I get no screen. Does the HDMI to DVI-D cable not work as digital with the 7570 board? – NorthGeorgiaGal Jul 24 '13 at 2:56
  • Please register your user account and then have your accounts merged. See: I accidentally created two accounts; how do I merge them? – slhck Jul 24 '13 at 12:46

On Windows 7 XPS 8500

  • click Start
  • Bottom of Start Menu type in "two monitors"
  • Search Results → Set up computer to use multiple monitors
  • Plug in both monitors (1)DVI & (1)HDMI
  • Click DETECT

B.T.W. you should set the multiple displays to extend these displays.

  • I have done as instructed above and get this for the setup.. it wants to see the HDMI connection as VGA: en.community.dell.com/support-forums/desktop/f/3514/t/… I can't set the multiple displays to extended because windows will not allow me to modify any settings for the 2nd monitor – NorthGeorgiaGal Jul 24 '13 at 2:59
  • In my setup with a xps8500 i need to change the multiple displays to extend these displays (and apply) first before i can change the setting on the second display. What does windows give you (screenshot) if you choose extend these displays and apply or is that option not available in the dropdown? – Rik Jul 24 '13 at 9:35

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