Right after I installed a fresh copy of Windows 7, I synced with my DropBox account that contains all of my music and added the directory to Windows Media Player 12. I now have a strange track that really isn't a track at all. It's grouped under "Unknown Artist" and has absolutely no text. The only reason I know it's there is because it highlights on mouse-over. Double-clicking on it does nothing. When the song before it ends, Windows Media Player stops playing altogether until I choose a different song (it should continue to play the next song on its own). When I try to delete this mysterious track, nothing happens. I've cleared my library and re-imported everything, but this empty track keeps appearing. I have also checked my Music directory and there is no empty MP3.

What is going on here?

  • In my case the cause for the empty entries was a corrupted playlist (wpl) file; when I deleted the file and recreated the playlist, things started working fine again – Janaka Bandara Jan 1 at 15:01

Check whether this is a real music track and that it is a file type readable by WMP with the help of another player (such as Foobar2000 and/or VLC). If so try and edit the file with MP3 Diags.

I had similar issues moving my collection from Vista and WMP 11 (where everything was fine) to Windows 7 and WMP 12 (where a good third of the same collection was somehow not properly recognized). It takes quite some time to fix that track by track but it seems to work.


Click on Options -> Restore library and the file will not appear again.

Your music will be deleted from the library too, but not from your computer


Have you tried right-clicking on the track and selecting Properties (if it's there)? You might be able to ascertain the file path and work from there.

  • There's nothing in the Properties window except "Length: 00:00" and "Media Type: Audio". The other fields are blank. In addition, this is no "Open File Location" option on the right-click menu as with other tracks. – David Brown Nov 3 '09 at 1:19

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