I've got a small office network, about 20 machines, that all use Windows 7, and the problem described in the title.
Computer TM (the troublemaker) wants to talk to Computer FS (a file server), but it will only do so through the name COMPUTER-FS
. An IP address won't work.
The facts:
- FS can ping TM with IP
- TM can not ping FS with IP
- TM and FS can both ping eachother using names
- All the other machines work as expected
In a possibly related issue, when users open the Network
explorer, only a couple of the machines are visible. Sometimes they're all visible, sometimes not. This problem has been occurring for several weeks; the ping problem just started today.
How can I troubleshoot this and have TM be able to ping FS using an IP?
EDIT here's the ipconfig /all
of Troublemaker:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESIGN-22
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : B0-48-7A-80-56-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4987:891e:d0f7:a96%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, October 11, 2013 9:46:47 AM
Lease Expires . . . . . . . . . . : Saturday, October 12, 2013 9:47:15 AM
Default Gateway . . . . . . . . . : 192.168.0.3
DHCP Server . . . . . . . . . . . : 192.168.0.3
DHCPv6 IAID . . . . . . . . . . . : 246433914
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-1D-2C-25-B0-48-7A-80-56-47
DNS Servers . . . . . . . . . . . : 192.168.0.3
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{2AA68601-C7D9-4925-A335-99A3E15FED8E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:18b2:1221:3f57:ffbf(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::18b2:1221:3f57:ffbf%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
...and here's the file server:
Windows IP Configuration
Host Name . . . . . . . . . . . . : SERVER-2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 1C-6F-65-D6-BD-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d82:c4b0:ae53:d345%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.63(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, October 11, 2013 7:50:57 AM
Lease Expires . . . . . . . . . . : Saturday, October 12, 2013 7:50:56 AM
Default Gateway . . . . . . . . . : 192.168.0.3
DHCP Server . . . . . . . . . . . : 192.168.0.3
DHCPv6 IAID . . . . . . . . . . . : 219967333
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-CA-56-F6-54-E6-FC-80-05-33
DNS Servers . . . . . . . . . . . : 192.168.0.3
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 54-E6-FC-80-05-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{867C36AA-E165-4F91-8936-1E681BE486A8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{49CECF16-EDD7-46A3-A43A-B87B22E248FB}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:853:3c96:3f57:ffc0(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::853:3c96:3f57:ffc0%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled