Someone at my office has been having troubles with her Outlook. She informed me that whenever she sends an e-mail, her keyboard language "changes".

I already know that ctrl + shift triggers that glitch. But it's quite a drag for her to have to keep pressing that combination for as long as she works here.

I myself have typed an e-mail on her computer and I watched carefully not to press ctrl + shift. Nevertheless the glitch is somehow getting triggered.

I've looked in the settings of Outlook and the settings of Windows 7. But I couldn't find anything that could possible trigger this event. So I hope that someone has had something similar like this before, and therefore knows what to do?


Within Outlook:

On the File menu, click Options.
Click the Advanced tab on left side.
Under Editing options, select Automatically switch keyboard to match language of surrounding text check box.

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  • It was not selected as default. And activating it, and typing French words afterwards did not trigger anything. Sorry. Thanks for suggestion though. – vascomakker Oct 22 '13 at 13:11
  • @vascomakker In that case, on the same Advanced screen, scroll down to International Options. You will see automatically select encoding for messages. Turn this off. – Dave Oct 22 '13 at 13:21
  • @vascomakker, also, click start, all programs, Microsoft and look under the Language Preferences and make sure there is only the 1 editing language. – Dave Oct 22 '13 at 13:24
  • Sorry, it still did not solve the problem. Could it perhaps be the keyboard itself that is faulty? – vascomakker Oct 24 '13 at 13:59
  • I can't answer that but it is easy to test! – Dave Oct 24 '13 at 14:24

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