After upgrading from Windows 8 Pro to 8.1, I moved many files to the integrated SkyDrive directory. Everything worked just fine, until recently, where SkyDrive has simply refused to sync. The only exceptions are Office documents, which are synced via another mechanism.

When I add files to the SkyDrive redirectory, they show up as Pending in the metro app indefinitely. Sometimes they'll even show up as Complete, which is just deceptive. When I try to make them online only I get the following error:

Sorry, the action couldn't be completed because the file hasn't finished 
uploading. Try again later.

Of course, the files do not show up online or on another computer. When I go the other way, and try to upload files online, they are may or may not be not synced to my local SkyDrive directory. It's all rather unpredictable.

Edit: the answers were deleted so here's a quick fix for those happening on this question: disconnect and reconnect your Microsoft account in the sign in options.

  • in 8.1 the file are not automatically downloaded all the time. blogs.windows.com/skydrive/b/skydrive/archive/2013/09/30/… Commented Oct 27, 2013 at 18:25
  • @magicandre1981 This is not about whether it's downloaded or not. The files don't even show up in the respective file browsers.
    – Zong
    Commented Oct 27, 2013 at 18:26
  • contact the Microsoft support. I saw a lot of those issues in several forums. Microsoft needs to improve this new feature a bit. Commented Oct 27, 2013 at 18:27
  • @magicandre1981 That's the reason I'm asking here. Their tech support seems pretty helpless and can only spout apologies and generic statements.
    – Zong
    Commented Oct 27, 2013 at 18:29
  • send the question here to those MS employees. They are friendly and try to help you: channel9.msdn.com/Shows/The-Defrag-Show Commented Oct 27, 2013 at 18:30

2 Answers 2


I don't think that you will get a reasonable answer from the Microsoft support forums. I've tried there myself any number of times and you only get generic answers unless they have a fix.

In the case of both SkyDrive and SkyDrive Pro (part of the Office 365 SharePoint Online service), sync failures are no uncommon.

There are a number of things that might fix the issue. The most common is for the authentication to have a fit. Re-authenticating can be troublesome and may require you to mess around in the various places authentication can happen. In your case, this might include the browser (IE), MS Office and Windows 8 itself.

You might also have hit a file type that SkyDrive will not sync. SkyDrive is NOT DropBox even though the features seem similar initially. Try removing the offending files to a non-sync'd folder, ensure that sync is working OK then put them back one at a time. SkyDrive cannot sync certain file extensions and has a file name limit - 256 I think - that INCLUDES the whole URL.

I've not had this problem myself with SkyDrive, but we do get similar problems regularly with SkyDrive Pro. In that case, often the only way to get things working again is to remove all of the sync'd folders and start again. So the final approach for you would be to disconnect W8 from your SkyDrive, reboot then reconnect it again.

Sorry this is not a definitive answer but I'm afraid that MS have never been that good at writing sync systems. You will find vast arrays of information regarding problems with previous attempts such as ActiveSync, Offline folder sync, Briefcase, etc.


I found 4 solutions (workaround):

Solution 1 (manually): Right click in the skydrive(ondrive) icon in the taskbar and click sync.

Solution 2 (automatically): This is the best one because you can use it in batch to automatically sync. Donwload this oneDriveSync.bat from github

open a CMD and put:

"path to this file\oneDriveSync.bat" "skydrive path"

for exemple:

"C:\Users\Admin\Downloads\oneDriveSync.bat" "C:\Users\Admin\SkyDrive\"

Solution 3: Using the command line too.

N.B: this solution will reset your onedrive config and you will have to reconfigure it again manually.

open a CMD and send this commands 1 by 1:

SkyDrive /shutdown
SkyDrive /reset

Solution 4: A solution found here: skydrive-sync-fix

  1. Open Explorer and right-click your SkyDrive folder and select Properties.
  2. Click Security, then Advanced, and you should see something similar to the dialog below. Make sure SYSTEM, Administrators, and your own user name all have Full control.
  3. Check the box Replace all child object permission entries with inheritable permissions from this object and click Apply.
  4. Make note of any files on which you receive errors so you can find them and move them out of the SkyDrive folder to somewhere else. This appears to be what was tripping things up for SkyDrive on my end.
  • What portion of this question is your words, and what portion is from your link, I can't tell. Unless you quote the website I can only assume everything is your own original work, but that can't be, because I am looking at the website now. Your list is a copy and paste job.
    – Ramhound
    Commented Jul 10, 2016 at 0:09
  • @Ramhound I said "Solution 4: A solution found here..." , thats means it is not my solution, and the copy past is to prevent losing the information when the site linked is died or moved. Commented Jul 10, 2016 at 16:23

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