I've just tried playing a video through the 4OD metro app and I get this error:


My setup is:

  • Windows 8
  • Asus E45M1M DELUXE MB
  • AMD Radeon HD 6320 Graphics Card
  • HDMI
  • Onkyo TX-SR875

Windows says my drivers are up to date:

  • Driver Provider: Advanced Micro Devices, Inc.
  • Driver Date: 27/09/2012
  • Driver Version:

Can anyone suggest how to get this working?

  • This error is caused by your display. Your drivers are also over a year old. – Ramhound Nov 7 '13 at 22:26
  • Unlikely to be display as dedicated Blu-Ray player and HDMI-connected laptop both play protected content perfectly. Currently downloading new drivers from AMD though. – Chris Arnold Nov 7 '13 at 22:32
  • I've now manually updated drivers via support.amd.com and am now running v13.152.1.8000 dated 08/10/2013. Problem remains exactly the same though :(. – Chris Arnold Nov 7 '13 at 22:46
  • I can't tell if this is a desktop or mobile graphics card. My search results are only picking up a mobile part. We are talking about a full desktop product correct? – Ramhound Nov 7 '13 at 23:45
  • try the 13.11 beta driver: support.amd.com/en-us/kb-articles/Pages/… – magicandre1981 Nov 8 '13 at 4:51

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.