i have a problem with the Adobe Reader 8, but the problem seems to be equally bad with other pdf viewers. Here is the configuration: My PDF viewer is located on network drive "Z:" which is the network adress \dgs-main\progs.

I tried to start the adobe reader from here -> \\dgs-main\progs\Adobe\Reader 8.0\Reader\AcroRd32.exe and open the PDF from here -> C:\Users\ServiceDesk\AppData\Local\Temp\GeneratedPDF.pdf

The problem is as follows, if i open the PDF with a local PDF viewer everything works fine and i can print the document. If i open the PDF with the Network PDF viewer then it opens, but printing is impossible. The error message states: "Unable to start print job. Is printer available?"

As mentioned above, it works with a local pdf viewer. In both cases i use the same printer. The Printer is a network printer but even with a local printer it fails.

The error occurs only on Windows 8 machines. On windows 7 it works fine.

I Hope somebody can tell me what the problem is. Thanks in advance and have a fine day.

  • How is the printer configured? Are you sure the remote server with Adobe Reader is aware of the printe? – Ramhound Nov 13 '13 at 15:59
  • Yes the Server on which the PDF Viewer lies is aware of the printer. Should this be the issue ? because i start the Adobe Reader on my machine – Bongo Nov 13 '13 at 16:12

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