I have two computers, both running Windows 8.1, one of which is working flawlessly with SkyDrive, everything uploading and downloading correctly. On the other computer SkyDrive worked for a while, and then one day without an error message or any other notice just stopped running. It doesn't show up in Task Manager, and even when I try forcing it to run through the command prompt, it still doesn't show up.
It still shows up in Windows Explorer and it shows it's in a state of downloading a file. All of the files in Explorer are out of date. When I open up the Metro app, it shows that it's downloading one file, when there should be thousands at this point, and when I click the
downloading 1 file words in the top right corner it says that the file is done downloading in the next page. But when I return to the main Metro app area it still shows it downloading.
Is there anything else I can do to try to get it working?
edit: although not a part of my problem, if anyone else is having issues they can check this page. One notable limitation which many users might not know about is:
The entire path, including the file name, must contain fewer than 255 characters. Shorten the name of your file or the name of subfolders in SkyDrive, or select a subfolder that's closer to the top-level folder. Then follow these steps to start syncing your SkyDrive folder on the computer again:
- Click Start, enter SkyDrive in the search box, and then click Microsoft SkyDrive. (On a Mac, use Spotlight to search for the SkyDrive app.)
- Follow the steps to select your SkyDrive settings again, including picking the location of your SkyDrive folder and choosing whether to turn on the Fetch files feature.