I drag a .pdf file to a word document and get -

enter image description here

The program used to created this object is AcroExch. That program is either not installed on your computer or it is not responding.

To edit this object, install AcroExch or ensure that any dialog boxes in AcroExch are closed.

I use Adobe Acrobat X Version 10.1.2 and Microsoft Office Professional Plus 2010 .

The "Correct" answer suggested here (first search result in google) didn't work for me and gave same error .

What are you trying to do? Copy the PDF's contents in a Word file? If you only have Adobe Reader, try marking all the text, copy it and paste to Word. You have to copy the images separately and then you have to spend some time to manually restore the original format of the document. If you have Adobe Acrobat you can simply export the PDF document to Word (provided is not locked). There are third party convert utilities as well, but I would prefer the official Adobe Acrobat for best conversion and fidelity to the original.

I found if I have other PDF files open while trying to insert a PDF into a Word document I get this message. If I close all opened PDF files running in my background I am able to insert a PDF with no problem. Not sure why but that was my solution for my laptop. I have a desktop and I am able to run Adobe Acrobat and install PDF file into word with out having to close anything. Could be in my settings in Acrobat. Hope this helps

To whom it still may concern:

Workaround 1:

  1. Open Adobe Reader.
  2. From Edit menu select Preferences, Preferences dialog box appears.
  3. Select General category on the list, uncheck or remove tick mark for “Enable protected mode at startup”
  4. Simply Close and reopen the application and the embedded object should now open perfectly.

Workaround 2:

If you are same way unlucky as me and still have this issue after applying workaround above, you can try following: ZIP PDF file and add ZIP archive into Word document

Workaround 3:

Last option is install FoxIt PDF viewer and keep Adobe Reader as default one.

Only problem with "FoxIt workaround" is that PDF file is inserted with incorrect icon. To fix this in Insert -> Object -> Create from File -> click on "Change Icon..." -> "Browse..." -> locate your Adobe Reader binaries (for me it is: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\acroRd32.exe).

To insert the PDF into a word document you simply need to open Word select insert object, in the Object windows select the create from file tab and browse to the file you want to insert, select it now you need to tick on one of check boxes below depending on how you want the file to appear, if you want it to appear as an icon you both check boxes must be selected otherwise select just link to file.

Hope this solves your problem.

Sabelo Myeni

While digging for escape routes facing the same issue, I figured this error could occur from a crashing adobe/acrobat program running in the background in Windows system.

Open task manager, and kill any "Acro*" processes and try again.

Here is the video to see insert pdf in word and fix the icon issue https://www.youtube.com/watch?v=Fks2Y9SN8Mg&t=39s

Your Answer


By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.