Our internet connection at the office went down for a bit yesterday, and now Chrome can't find youtube.com. I get the ERR_NAME_NOT_RESOLVED error, even though the site loads perfectly fine in other browsers, and I can access other Google sites. I've tried clearing cookies, dumping cache, releasing and renewing ipconfig, everything I can think of, to no avail. What other options are there to try. I'm running Windows 8.1.

  • Have you tried turning off DNS prefetching off?
    – Ramhound
    Feb 5, 2014 at 19:26
  • 2
    You said you released/renewed IP address, but have you flushed your DNS cache? ipconfig /flushdns and then ipconfig /registerdns Make sure Chrome is closed before performing the two commands. Let us know what happens.
    – JSanchez
    Feb 5, 2014 at 19:27
  • @JSanchez - While I agree they should use those commands. It might be worth pointing out that IE and/or Firefox both work for the user. I wonder if the user has even tried simply restarting the computer. So its unlikely a system level DNS problem.
    – Ramhound
    Feb 5, 2014 at 19:34
  • Found this as well: superuser.com/questions/65382/…
    – JSanchez
    Feb 5, 2014 at 19:46

1 Answer 1


A less extreme way to clear the DNS cache (a potential source of this issue) is to go the chrome://net-internals/#dns page in Chrome and then click the "Clear host cache" button. This will clear the cache in Chrome and hopefully fix your issue.

  • 4
    Note that if you click that link in Chrome, the colon is edited out automatically. Add the colon manually, or copy/paste the link into the search bar.
    – Zaaier
    Jun 10, 2015 at 22:22
  • I have to do this several times a day. I wish there was some way to permanently fix this. Apr 30, 2016 at 18:15

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