In the past I have never used BitLocker, but recently I have become interested in setting it up on both my mom's computer as well as my own. We both had Windows 8 Pro on which we never used Bitlocker, and have both upgraded to Windows 8.1 Pro. Since becoming interested in BitLocker, I have configured it on my mom's computer, and now want to do it on mine, but I have a problem: my BitLocker isn't working. I spoke with Microsoft support about it, and they determined that my BitLocker is corrupt for some reason. Since I couldn't pay them to fix it for me, I am left to deal with it on my own. How can I repair my corrupt BitLocker without losing all of my data? I looked in my %RootPath%\System32 folder where the BitLocker files are stored, and they are all there. The only problem is that when I try to run them, nothing happens. On top of that, the link in the Control Panel for BitLocker is missing, and I think that's mostly where the problem lies. How can I resolve this?

Post mirrored on Microsoft Answers.

  • Looks like you’re having the same problem as I do. I was able to use the BitLocker UI at first, then it went missing at some point. – ȷ̇c Mar 15 '14 at 16:52
  • @JCChu I never did find a solution to the problem. I just ran a Windows 8.1 repair. I had to reinstall all of my programs, but my personal files were kept. – DaveTheMinion Mar 15 '14 at 22:00
  • I resolved the issue by enabling Shell Hardware Detection... @DavidB – ȷ̇c Mar 18 '14 at 3:22

My computer apparently became infected with malware at some point that messed up BitLocker. I was able to resolve the issue by reinstalling Windows 8.1.

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