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I have a laptop running Windows 7 x86 on our network where IE and Chrome are not loading websites. The internet is working fine with other services. Skype and Lync work, and I can ping web addresses such as baidu.com successfully.

I have tried to telnet into websites using:

telnet baidu.com 80

but I get no messages other than a blank cmd window.

The user of the laptop does not have admin privileges and this issue happened 'suddenly' a couple of weeks ago.

Personally I suspect it is a firewall issue but cannot see why the firewall would have changed. I added port 80 as both an inbound and outbound rule, but still the browsers are not loading the web pages.

A virus scan a week back picked up some viruses and cleaned them off, so perhaps this has something to do with it?

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    Why bother troubleshooting? Just re-install with your image. Should be back up and running in an hour... – EEAA Feb 10 '14 at 5:05
  • @EEAA That is an option. I would like to find out why though, and I'm not in the office that often. – rhughes Feb 10 '14 at 5:12
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A virus scan a week back picked up some viruses and cleaned them off, so perhaps this has something to do with it?

It's probably rootkitted / bootkitted to hell and back. All the classiest virusses drop them these days and they can do damn weird things to the networking subsystem. Wipe and reload.

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Check the proxy settings under internet connection settings.

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  • The proxy settings are the same as other PCs on the network – rhughes Feb 10 '14 at 6:38
  • Try 'telnet google.com 80<enter> get / http/1.0<enter><enter>' – lVlint67 Feb 10 '14 at 6:50
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I was able to fix this issue by:

  1. Settings the DNS to Google's Public DNS Servers
  2. Flushing the DNS settings as stated here:

Type netsh winsock reset in the Command Prompt , and then press the Enter key.

Do the same process for refreshing the TCP/IP just replace the typed command with.

netsh interface ipv4 reset press Enter

netsh interface ipv6 reset press Enter

ipconfig /flushdns press Enter

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+1. Works nicely

Type netsh winsock reset in the Command Prompt , and then press the Enter key.

Do the same process for refreshing the TCP/IP just replace the typed command with.

netsh interface ipv4 reset press Enter

netsh interface ipv6 reset press Enter

ipconfig /flushdns press Enter

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  • This duplicates another answer and adds no new content. Please don't post an answer unless you actually have something new to contribute. – DavidPostill Feb 23 '15 at 22:43

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