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I maintain a network of apx. 60-80 computers. Normally I can remote desktop into these machines via a windows domain. I'm for the most part self-taught however and I was wondering what is the typical method of remotely supporting an end user without logging them out of the machine? A lot of the people on my network provide critical services (such as emergency call operations) or have user dependent applications which do not allow me to log them out and I need to be logged into them to configure them. I've used and know of:
- Ultra VNC
- Standard Windows Remote Desktop
Is there an option on Windows RDC that will allow this? Or should I start installing Ultra VNC on the machines?