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I have a Dell XPS 15 with 3200x1800 native resolution. I'm trying to reduce it to 2560x1440 but that option isn't available by default and either is the option for custom resolutions. So I found how to do it by going to C:/Windows/System32/customemodeapp.exe which brings up a panel to create a custom resolution but when I enter in the desired resolution it says "The custom resolution exceeds the maximum bandwidth capacity". Now I tried 60,50,40,32,30 for the refresh rate but all gave me the same error. No idea what the problem is. Here's my specs.

Intel(R) HD Graphics 4600

Report Date:            2/18/2014
Report Time[hh:mm:ss]:      19:49:57
Driver Version:         10.18.10.3282
Operating System:               Microsoft Windows 8.1(6.3.9600)
Default Language:               English (United States)
Installed DirectX* Version:         11.2
Supported DirectX* Version:         11.0
Shader Version:         5.0
OpenGL* Version:                4.2
Physical Memory:                16287 MB
Processor:                  Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz
Processor Speed:                2195 MHz
Vendor ID:                  8086
Device ID:                  0416
Device Revision:                06

*   Processor Graphics Information   *

Processor Graphics in Use:          Intel(R) HD Graphics 4600
GOP Version:            5.0.1032
Current Graphics Mode:      2048 by 1152

*   Devices Connected to the Graphics Accelerator   *

Active Notebook Displays: 1

*       Built-in Display        *

Monitor Name:           Generic PnP Monitor
Display Type:           Digital
Connector Type:         Embedded DisplayPort
Serial Number:          SHP13F8
Gamma:              2.2
DDC2 Protocol:          Supported
Device Type:            Built-in Display

Maximum Image Size:
Horizontal:                 13.78 inches
Vertical:                   07.48 inches

Monitor Supported Modes:
3200 by 1800 (60 Hz)

Display Power Management Support:
Standby Mode:           Not Supported
Suspend Mode:           Not Supported
Active Off Mode:                Not Supported

Raw EDID:
00 FF FF FF FF FF FF 00 4D 10 F8 13 00 00 00 00 
22 17 01 04 A5 23 13 78 0E DE 50 A3 54 4C 99 26 
0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01 
01 01 01 01 01 01 CD 91 80 A0 C0 08 34 70 30 20 
35 00 5A C2 10 00 00 18 00 00 00 10 00 00 00 00 
00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 36 
52 47 57 30 80 4C 51 31 35 36 5A 31 00 00 00 00 
00 02 01 03 28 00 12 00 00 0B 01 0A 20 20 00 1B 


* Other names and brands are the property of their respective owners. *

Update. I tried using the DTD Calculator to edit the registry but it won't let me and I'm not confident adding the DTD directly to my registry is a good idea if anyone can confirm.

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  • chill dude. I deleted that one.
    – user300979
    Feb 19, 2014 at 4:17
  • Or downvote my obviously more specific question. Annoying
    – user300979
    Feb 19, 2014 at 4:23
  • Start regedit.exe, and navigate to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E968-E325-11CE-BFC1-‌​08002BE10318}\0000. Check if there's any value called either DTD_1 or TotalDTDCount.
    – and31415
    Feb 19, 2014 at 15:36
  • Both exist. DTD_1 is (01 1d 80 18 71 1c 16 20 58 2c 1a 00 00 00 00 00 00 86 37 01). TotalDTDCount is (0x0000000 (0))
    – user300979
    Feb 20, 2014 at 11:10

1 Answer 1

1

Different PC but similar adapter and problem (Intel HD Graphics 4000).

You can set custom resolutions via the "Graphic Options" menu that is available by right clicking on the Desktop.

Once you have configured the custom resolution, you'll need to reboot your PC before you can select this new resolution from the Windows screen resolution window.

Intel Graphic Options menu

Intel Graphics Control Panel

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  • 3
    this is not possible and outputs the error: The custom resolution exceeds the maximum bandwidth capacity Apr 26, 2016 at 16:06
  • 1
    @FalcoAlexander - You'll need to reduce the refresh rate until you are within the maximum bandwidth capacity.
    – grantnz
    Apr 26, 2016 at 22:38
  • Bandwidth of what? The Monitor? May 2, 2016 at 11:12
  • @FalcoAlexander - No, the bandwidth of the graphics card.
    – grantnz
    May 4, 2016 at 1:38
  • 1
    I doubt this for some reasons: I'm running my computer with dual monitors. so exceeding the max. (Intel HD 4600) bandwifth should be related to the 2nd monitor and resolution+fps also.... May 4, 2016 at 14:15

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