I recently come to Windows 8.1 and after I installed Endnote x7, it keeps giving `Could not initialize database support" when I try to create a new library.
This hyperlink has supplied three methods to solve this problem, and the contents have been attached as follows.
1. Where are the libraries located on the system? If they are being placed in Program Files, that could be the problem. Try creating/opening a library in the user's Documents folder or their Desktop and see if the issue continues.
Starting with Windows Vista, Windows will not allow you to directly modify files in Program Files. If you try to modify, add, or delete files in Program Files, Windows will work with shadow copies of the files hidden elsewhere on the system which can cause errors like this.
2. To solve the problem, change the Endnote preferences as follows. This should work.
From the top bar menu, select Edit -> Preferences.
Click on "Libraries" on the left-hand column.
Against "When Endnote starts", open the pull-down menu and then select "Open the specified libraries". (DO NOT click on the button for "Add open libraries" or "Remove Library".)
Click on the Apply button.
Click on the OK button.
3. This issue is usually either caused by permissions for the location where you are trying to create or open a library, or an issue with a running process on the machine. The easiest way to tell is to restart the machine. 90% of the time this will fix the issue. If it does not, try temporarily disabling any antivirus to see if you continue to have the issue.